Customer Feedback
If you would like to provide feedback to Council or make a request for service, please complete the Customer Feedback Form below or download and use the Snap Send Solve mobile app on your phone.
If you would like to speak to us instead, please phone 03 6261 8500 between the hours of 9am - 4pm Mon-Fri.
Please check you have supplied all relevant information to your enquiry and click the Submit button.
If you have chosen to receive a reply, we will get back to you with an outcome or answer to your enquiry within 10 working days.
Derwent Valley Council values your feedback.
If you would like to make a formal complaint about the level or quality of service provided by Council, or behaviour of a Council employee or Agent, please use this form.