Covid-19 Information and Updates - Updated 29 May

To reduce the number of face-to-face interactions with the community and protect our staff and their ability to carry out ongoing essential services, the Derwent Valley Council Offices will reopen to the public from 10am - 2pm from Monday 1 June for essential visits only.

Council operating hours are still 8.15am – 5pm (Mon - Fri) and Council services can be accessed over the phone, by email or via our website. We encourage all enquiries by phone or email where possible.

Information on the Tasmanian Government and Council's response to COVID-19.

This information includes support available to individuals, business and community organisations including grant funding and mental health support and where to access further information around the pandemic and Council services.

Please stay home, save lives. Practice social distancing and good hygiene practises.

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Payment Options

Payment Options - Rates

Mailing Your Payment

Mail with tear off deposit slip to:-

Derwent Valley Council
PO Box 595
NEW NORFOLK TAS 7140

In Person

The Council offices are open for the payment of rates between 8:15am and 5.00pm.

BPAY

Contact your financial institution to make payment from your cheque, savings or debit transaction account. More info at www.bpay.com.au. Please refer to the front of your Rates Notice for the reference number.

BPAY this bill via internet or phone banking (Biller Code 768770)

BPAY View - View and pay this bill using internet banking

BPAY View Registration No. - Refer to front of your Rates Notice

Pay by Phone 1300 729 859

The Billpay Code for this service is 8203. Your payment reference number is located on the front of your Rates Notice at the bottom of the page.  Phone payments using Visa or Mastercard are available 24 hours a day, 7 days a week.

Pay by Internet

Payments can be made through Service Tasmania. The Biller Code for this service is 8203. Your payment reference number is located on the front of your rates notice at the bottom of the page. Internet payments using Visa or Mastercard are available 24 hours a day, 7 days a week.

Commonwealth Bank

The Rate Notice has a pre-printed deposit slip attached to it. To make payment at ANY Commonwealth Bank, simply complete the deposit slip and present it for payment.

Centrepay

Use Centrepay to arrange regular deductions from your Centrelink payment, simply contact the Council on (03) 6261 8500 or call Centrelink to request a Centrepay deductions form.