Covid-19 Information and Updates - Updated 6 January 2021

To reduce the number of face-to-face interactions with the community and protect our staff and their ability to carry out ongoing essential services, the Derwent Valley Council Offices are open to the public from 10am - 4pm from Monday 24 August for essential visits only.

Council operating hours are still 8.15am – 5pm (Mon - Fri) and Council services can be accessed over the phone, by email or via our website. We encourage all enquiries by phone or email where possible.

Information on the Tasmanian Government and Council's response to COVID-19.

This information includes support available to individuals, business and community organisations including grant funding and mental health support and where to access further information around the pandemic and Council services.

Please stay home, save lives. Practise social distancing and good hygiene practises.

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Contact Us

Submit an online enquiry

If you'd prefer to submit your enquiry or request online instead of speaking to someone, you can access our Customer Feedback Form and complete the details instead.

Otherwise you can visit or call us at:

Physical Address: Circle Street, NEW NORFOLK TAS  7140

Postal Address:   PO Box 595, NEW NORFOLK  TAS  7140

Office Hours: Monday to Friday 10:00am to 4:00pm (Closed on Public Holidays)

Telephone /After Hours Emergency:  (03) 6261 8500


General Manager: Mr Dean Griggs (03) 6261 8500

If you have a question or concern you'd like to raise with an Elected Member, their contact details can be found here.

Valley Children's Services - (03) 6261 1203  Opening Hours: Monday to Friday 7:00am  - 6:00pm

New Norfolk Caravan Park - (03) 6261 1268

Bushy Park Swimming Pool - (03) 6286 2050

New Norfolk Swimming Pool - (03) 6261 2648