Covid-19 Information and Updates - Updated 29 September

To reduce the number of face-to-face interactions with the community and protect our staff and their ability to carry out ongoing essential services, the Derwent Valley Council Offices will reopen to the public from 10am - 4pm from Monday 24 August for essential visits only.

Council operating hours are still 8.15am – 5pm (Mon - Fri) and Council services can be accessed over the phone, by email or via our website. We encourage all enquiries by phone or email where possible.

Information on the Tasmanian Government and Council's response to COVID-19.

This information includes support available to individuals, business and community organisations including grant funding and mental health support and where to access further information around the pandemic and Council services.

Please stay home, save lives. Practise social distancing and good hygiene practises.

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Our Values

Our Values

We recognise that the best way to deliver service as a Council is through valuing our people and intentionally developing a positive workplace culture. Accordingly, our staff are the driving force for excellence and assisting the organisation to achieve its strategic goals. Our values have been created collaboratively with Staff and Councillors, they are what is most important to us and are the common touchstones for those that represent Derwent Valley Council.

Quality Service

We work to serve our community, to make a difference in what we do every day.
With a helpful attitude, and care we contribute positively to our community. We are customer focused and committed to delivering quality service. We build relationships with our customers and positively impact our community through a commitment to quality in our work.

Collaboration

We listen to and respect each other, we are supportive and work co-operatively and inclusively to achieve great results.
We work together, treating each other fairly and with respect, valuing and actively involving others in team discussions and actions. We inform others on the team by sharing relevant information pro-actively. We participate as a friendly, helpful and caring member of the team to deliver results to our community. We enjoy our work and the recognition we give each other for a job well done.

Growth

We grow and succeed through learning. We foster an environment that values the individual contribution of our people by providing them with opportunities to develop and grow their skills and knowledge to reach their potential.
We value learning and development and recognise the importance of growth in the workplace as a way to meet the ever changing needs of our community. We learn through experience as well as formal development opportunities. We support and encourage personal and professional growth for ourselves and others in our team and approach everything as an opportunity to learn.

Integrity

We strive to be valued and trusted by our community by being accountable and objective in our role as a local government.
We value integrity as an important part of the council’s culture and seek to achieve this through a focus on accountability, consistency, and ethical action. We ensure that we are fair and consistent in all our dealings. We are honest and transparent about our processes and decision making and accountable for our actions.

Wellbeing

We demonstrate duty of care for ourselves, our team mates and our community in all that we do. We value the health and wellbeing of our staff and community.
We approach our work with care and consideration ensuring we are responsible for demonstrating safe work practices. We strive to maintain a healthy work-life balance which gives our staff the opportunity to contribute positively to the culture of the Derwent Valley community.