Covid-19 Information and Updates - Updated 1 August

To reduce the number of face-to-face interactions with the community and protect our staff and their ability to carry out ongoing essential services, the Derwent Valley Council Offices will reopen to the public from 10am - 2pm from Monday 1 June for essential visits only.

Council operating hours are still 8.15am – 5pm (Mon - Fri) and Council services can be accessed over the phone, by email or via our website. We encourage all enquiries by phone or email where possible.

Information on the Tasmanian Government and Council's response to COVID-19.

This information includes support available to individuals, business and community organisations including grant funding and mental health support and where to access further information around the pandemic and Council services.

Please stay home, save lives. Practise social distancing and good hygiene practises.

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Council Complaints Form

This form is to be used specifically for complaints about the level or quality of service provided by Council, or behaviour of a Council employee or Agent.

To request a service (eg to repair a section of road or to provide general feedback to Council, please use our Customer Feedback Form.

Download Council Complaint Form here.

Refer to Complaints Management Policy for more information.